Have you ever wondered what it would be like to start all over again in your business and your life, knowing what you know now, but with a completely clean slate? I’ve often fantasized about going
Continue readingHow easily do your customers understand how (and why) to do business with you? If you feel misunderstood, perhaps it’s your writing that’s getting in the way. The average American adult
Continue readingLike anyone else who operates a small service business, your word is your bond with your clients. A client might tolerate a broken promise here and there for a very good reason, but if the broken promises
Continue readingHow easily can someone guess your passwords? Probably pretty easily, if they know you well. Using the same password to access all of your password-protected sites is a bad idea, even if it’s
Continue readingFor the last year, I’ve been battling a recurrent staph infection (also known as cellulitis) that just won’t give up and go away. On Friday I went to the doctor for an antibiotic prescription,
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