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See Who Opened and Read Your Email

About two years ago, I decided to use Gmail for all of my email needs, including reading and responding to my domain-based email. However, Gmail lacked some of the functions to which I had become accustomed in Outlook, Thunderbird, and Eudora. I recently discovered an application for Gmail that fills in Gmail’s deficiencies.

Yesware helps you sell more effectively right from your inbox. It offers email tracking, email templates, sync with CRM program, and reports and analytics for everyone on your team. via a free add-on for Chrome and Firefox (sorry Internet Explorer users). Yesware is the perfect plug-in for any business owner because it works in Gmail where you do. By installing Yesware you’ll never have to guess who opened your email or waste time copying and pasting commonly-used email texts. You’ll be notified who read your email as well as when, where, and what device opened your message. Customizable email templates are available to you, as well as the ability to sync your CRM with the push of a button and receive automated reports to manage your progress and to see who you should follow up with.

The templates feature is my favorite. Although Gmail offers Canned Responses that you can activate in Labs, I like the ability to organize my templates into Prospecting, Pipeline, Objections, Support, and whatever other categories I want to create. You can choose your best templates by seeing which ones your customers reply to most and incorporate links and rich text to send great looking messages at the click of a button. You can also use [brackets] in the templates to indicate custom fields to make your templates more personalized, and even faster and easier to use. If you work with a team, Yesware Teams make it easy to share winning messages and view detailed team reports. You name your team, invite colleagues to collaborate, and share you winning email templates with each other to increase sales and productivity

If you use a CRM system, Yesware integrates with:

  • Salesforce CRM
  • Batchbook CRM
  • Capsule
  • Nutshell
  • SugarCRM
  • Highrise
  • Netsuite
  • Pipedrive
  • Base
  • Relenta
  • Insightly

Yesware is available as a free account that is limited to 100 tracking events per month. They then offer paid plans ranging from $5/month to $50/month as of this writing, depending on the size of your team and your needs.

See who opened your emails here.


About the Author Donna Gunter

Best-selling author Donna Gunter works with successful business owners who are experts in their fields and established in their industry and are seeking a way to stand out from their competitors. Using her Ideal Clients on Autopilot System©, she helps them determine the exact strategies to generate more qualified leads and better-paying clients with automated systems. This proven system makes all their marketing easier and more effective and they find themselves positioned as the only choice for their clients.

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